NIEMI-GRUNDSTRÖM, Minna.
 Customer value as a key concept for enhancing the customer insight in academic libraries.
<strong>Qualitative and Quantitative Methods in Libraries</strong>, [S.l.], v. 10, n. 4, p. 407-415, jan. 2022.
ISSN 2241-1925.
Available at: &lt;<a href="http://www.qqml.net/index.php/qqml/article/view/545" target="_new">http://www.qqml.net/index.php/qqml/article/view/545</a>&gt;. Date accessed: 03 may 2024.