BAYTER, Mustafa.
 Development of total quality intellection in libraries in order to improve user satisfaction.
<strong>Qualitative and Quantitative Methods in Libraries</strong>, [S.l.], v. 7, n. 1, p. 77-86, feb. 2019.
ISSN 2241-1925.
Available at: &lt;<a href="http://www.qqml.net/index.php/qqml/article/view/459" target="_new">http://www.qqml.net/index.php/qqml/article/view/459</a>&gt;. Date accessed: 28 apr. 2024.