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 Total Quality Management in Academic Libraries – Best Practices.
<strong>Qualitative and Quantitative Methods in Libraries</strong>, [S.l.], v. 1, n. 1, p. 43-50, may 2017.
ISSN 2241-1925.
Available at: &lt;<a href="http://www.qqml.net/index.php/qqml/article/view/42" target="_new">http://www.qqml.net/index.php/qqml/article/view/42</a>&gt;. Date accessed: 18 may 2024.