Sirk, I., & 		Popović, S.
(2017).
A Decade of Quality Management System at the Maribor Public Library.
<em>Qualitative And Quantitative Methods In Libraries, 4</em>(2), 317-320.
Retrieved from <a href="http://www.qqml.net/index.php/qqml/article/view/248" target="_new">http://www.qqml.net/index.php/qqml/article/view/248</a>